No-Show Policy
At Lett’s Move Fitness, we’ve made it easy to manage your schedule by giving you the ability to cancel or reschedule your classes within our policy guidelines.
Effective immediately, all Spin and Beginner Hip Hop Step bookings, including those made by membership holders, will be subject to a $5 no-show fee if you do not attend and do not cancel or reschedule accordingly.
Free Special Event Spin classes will be subject to a $8 no-show fee.
We prepare bikes and step platforms based on bookings, so accurate reservations help us set up the best experience for everyone.
Thank you for helping us keep classes organized, spots available, and the studio running smoothly.
5/28/26
STUDIO ETIQUETTE
ATTIRE:
-
Wear comfortable, athletic clothing that allows for easy movement.
-
Opt for supportive athletic shoes.
CLASS ETIQUTTE:
-
Arrive on time for class. Please arrive at least 15 minutes prior to class starting.
-
Spots are not guaranteed in classes. Spots cannot be saved for other participants. Arriving at least 15 minutes prior to class will allow you to secure the spot of your choice.
-
Inform the instructor about any injuries or limitations before starting.
-
Respect other participants' space.
-
Avoid excessive talking during instruction. It is perfectly ok to verbally encourage participants.
-
Cell phone usage is prohibited on the floor/bike/step. Kindly step out of class into the lobby to answer calls/texts.
-
To respect our space, community and to keep our classes focused; promotion or discussion of other gyms, studios, or fitness businesses and/or recruiting instructors or members is not permitted before, during, or after classes or studio events.
PARTICIPATION:
-
Follow the instructor's cues and modifications.
-
Feel free to adjust moves based on your fitness level.
-
Stay hydrated by drinking water before, during, and after class.
CHEERFUL OUTLOOK:
-
Smile and have fun!
-
Encourage others in the class.
-
Be kind and courteous to other participants.
-
Be sure to follow the “No Judgement Zone” code.
SAFETY:
-
Listen to your body and take breaks when needed.
-
Be aware of your surroundings and avoid collisions.
-
Children are prohibited in the studio.
PAUSED MEMBERSHIP POLICY
We understand that life happens—schedules change, travel comes up, or you may need time to reset. To support flexibility while maintaining the consistency of our studio, we offer the option to pause your membership under the following guidelines:
-
Memberships may be paused for up to 1 month at a time.
-
A second month may be requested and is subject to approval based on individual circumstances.
-
After the approved pause period, memberships will automatically resume, and regular billing will continue on your scheduled billing date.
Pause requests must be submitted before your next billing cycle. Pauses are not retroactive and do not apply to past charges.
Please note that memberships are limited due to studio space, and each membership holds an active spot. While we aim to be flexible, please note that studio expenses such as rent, utilities, and operations continue regardless of attendance. This policy helps us balance supporting our members while keeping Lett’s Move Fitness running strong and consistent for everyone.
We appreciate your understanding and continued support.
April 20, 2026
To keep our class schedule fair, accurate, and running smoothly for everyone, we’ve updated our rescheduling policy.
✨ Classes can now only be rescheduled up to 1 month (30 days) from the original class date. Anything moved beyond that will be returned to your account so you can rebook within the new window.
✨ Why the change? We’ve seen that long‑range rescheduling makes it harder for other members to book classes, keeps the calendar from staying accurate, and creates confusion for both members and instructors. This update helps keep things organized, fair, and consistent for the whole community.
✨ What about classes already moved far in advance? Those bookings are grandfathered in and will be honored. However, moving forward, rescheduling that far out will no longer be available.
Thank you for understanding and helping us keep the schedule running smoothly for everyone.
May 13, 2026
CLASS RESCHEDULING POLICY
A Positive Vibe is Our Dance Floor Fuel!
At Lett's Move Fitness, we believe the magic of Zumba goes beyond the dance moves—it's in the uplifting energy we share as a community.
Our studio is a safe, non-judgmental zone where everyone, no matter their age, experience level, or background, is celebrated. Encouragement, kindness, and positivity are what keep us all coming back—not just for fitness, but for joy and connection.
We understand that not every routine will be everyone’s favorite, and that’s okay! Each session is designed to offer variety and fun while embracing different styles and levels. We kindly ask everyone to approach each routine with an open mind and respect. While personal preferences are natural, let’s focus on celebrating the effort and creativity that go into every session. Negative comments about routines can dampen the enthusiasm and confidence of others, so let’s keep the vibes positive and constructive!
Let’s keep building each other up, cheering each other on, and creating a space where everyone leaves with a smile and a spring in their step. This is your space to shine, grow, and feel amazing—judgment-free!
Remember, our vibes don’t just shape the studio—they ripple into the world!
So, whether you’re a seasoned Zumba star or stepping into your first class, bring your best attitude, and let's dance like no one's watching!
.jpg)
